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Frequently Asked Questions

Last updated: Oct 10, 2024

All surveys on Freegem are secure. Any information you provide in the surveys is kept anonymous, and the survey providers implement numerous measures to guarantee the safety of the surveys. We do not have access to the details you enter, as only the survey administrators can view and manage this information.

Getting started with Freegem is simple and quick! You can register by entering your email or by using your Google or Steam account. Once registered, navigate to the "Earn" page where you’ll find a variety of tasks to complete. Just pick the offers you wish to take on to begin.

Gems serve as the currency within Freegem, reflecting your account balance. They can also be represented in U.S. dollars, where 1000 Gems equate to $1.00.

Please refrain from advertising or spamming, including sharing referral links. Stick to English in the chat, except in designated language channels. Avoid harassment, insults, or provocation towards others. Do not share inappropriate links, and please do not beg or solicit money. Violating these chat guidelines could lead to your account being muted or even suspended temporarily or permanently.

Freegem is an online platform that allows you to earn money by using applications and participating in surveys. We collaborate with top market research firms and apps to facilitate your online earning experience. Gems you earn on Freegem can be redeemed for PayPal credits, cryptocurrency, gift cards, and more.

Freegem partners with leading market research firms to provide our users with a comprehensive array of offers and surveys. We act as a mediator, enabling you to earn money online effortlessly.

To maximize your gem earnings, we recommend focusing on our "Featured Offers" which provide substantial rewards. Visit the "Offers" page, where you can explore numerous offers to complete. Choose the ones that interest you to get started.

Surveys can be completed on both your PC and mobile devices. Simply head over to our "Earn" page to find all available survey providers.

You might have been disqualified from completing a survey. Some offer walls still provide a few Gems for your efforts, even if you don't qualify.

Several factors could result in no Gems being awarded. You may have been disqualified during the survey. If a survey was incorrectly configured, it may affect payment. Additionally, payouts might be delayed. Check your transaction history, and if you still haven't received your Gems, reach out to the support team of the offer wall.

Certain tasks may be automatically held based on various criteria like account status and task value. However, you can provide proof of completion through our live support to expedite the release of your hold.

To withdraw your Gems, navigate to the "Cashout" section in your account dashboard. From there, select your preferred withdrawal method, enter the required information, and confirm your withdrawal. Please ensure that your account is verified to facilitate the process.

Withdrawal times vary depending on the method chosen. Typically, e-wallet withdrawals are processed within 24 hours, while bank transfers may take up to 3-5 business days. You can check the status of your withdrawal in the "Profile" section.

Your voucher codes can be found in the "Vouchers" section of your account. If you have received promotional codes through email or notifications, you can also view them in your inbox or notifications panel.

To get verified, you need to complete the verification process in your account settings. This usually involves providing personal information and uploading necessary documents such as a government-issued ID and proof of address. Once submitted, our team will review your application, and you will be notified of the status via email.

A negative balance usually indicates that you have incurred fees or penalties that exceed your available balance. This could be due to recent transactions, withdrawals, or account maintenance fees. To resolve this, please review your transaction history and ensure that your account is in good standing.

Typically, having multiple accounts is against our policy as it can lead to unfair advantages and disrupt the integrity of our platform. If you have specific circumstances that require multiple accounts, please contact our support team for clarification and approval.

Running surveys on behalf of other users is generally prohibited. Each user must complete surveys using their own account to ensure accurate and fair results. Violating this policy may result in account suspension or termination.

Using VPNs is not allowed as it can lead to account verification issues and potential abuse of our platform. We recommend accessing our services from your original IP address to avoid any complications.

0 Online

Gia Bảo
1
Gia Bảo
03:43 AM
I have an unpaid payment account on gamdom! Help me admin
Vip_100
3
Vip_100
04:44 AM
Payment unpaid help us
EvilEnchantress
1
EvilEnchantress
09:04 AM
Hi
EvilEnchantress
1
EvilEnchantress
09:04 AM
😀
Vip_100
3
Vip_100
11:58 AM
Hello Adam please payment send now
Vip_100
3
Vip_100
11:58 AM
Itta
Gia Bảo
1
Gia Bảo
06:15 AM
alo
Gia Bảo
1
Gia Bảo
06:15 AM
tôi có khoản tiền chưa được thanh toán vào gamdom
Rohit2837
1
Rohit2837
09:14 AM
How much is this 1000 in usdt?
WickedWitch
1
WickedWitch
11:35 PM
I don't understand this, can someone confirm that it works?
TwistedAnvil
6
TwistedAnvil
05:29 AM
Hello, how are you? Look, I've had $4 in points pending on the timewall for two days. I'd like to know how much longer I have to wait for those points to be approved.
SneakyShadow
1
SneakyShadow
06:39 PM
اريد توثيق حسابي من فضلكن
Jack95
11
Jack95 Admin
02:49 PM
@TwistedAnvil Hey buddy, You are using proxy. Your registered account is US but you withdraw from timewall is MX. As we see you are using US mobile proxy. IP addresses will change from time to time
Vip_100
3
Vip_100
04:36 PM
H
SilentWraith
1
SilentWraith
09:42 AM
the program does not react to my actions, please tell me why
Nosha
1
Nosha
03:39 PM
ممكن اعرف الدولار بكم جوهره
Nosha
1
Nosha
03:49 PM
ايه رمز المكافاءه
Nosha
1
Nosha
04:06 PM
Plz answer how much dollar
Angellord
1
Angellord
01:29 AM
Hello how I can earn gems
TrumanLangford
19
TrumanLangford
12:38 PM
@Jack95 Hi👋 .. Please help🙏 ... my gems still pending after 1 month 🤔
Polo999
1
Polo999
03:41 PM
@Jack95 i completed offer but i dont receive gem
TrumanLangford
19
TrumanLangford
07:36 AM
@Jack95 ?
TrumanLangford
19
TrumanLangford
07:36 AM
@Jack95 ?
VengefulVulture
1
VengefulVulture
11:54 AM
Please redem code
Mateuskj
2
Mateuskj
08:15 PM
😕
Mateuskj
2
Mateuskj
08:15 PM
@TrumanLangford me too
Nosha
1
Nosha
10:00 PM
منين رمز مكافاءه
Nosha
1
Nosha
10:01 PM
Redeme code
Nosha
1
Nosha
10:02 PM
Plz help me
Nosha
1
Nosha
10:05 PM
ابتديت اسك أن ابليكشن fake
Aryxffx
1
Aryxffx
12:47 AM
@TrumanLangford hello
EvilEnchantress
1
EvilEnchantress
06:47 AM
My points has been pending for a month when will i get them؟
Samip
1
Samip
07:23 AM
Hello
MysticWitch
1
MysticWitch
08:37 AM
Hi
Lisbeth
1
Lisbeth
03:28 PM
Hello
Nosha
1
Nosha
04:31 PM
لم يضاف ولا احالات ولا نقاط حتا الاستطلاعات دا تعب وشقا ومجهود و ممكن بوس رجليكو تقوليلي رمز المكافاءه ازاي
Nosha
1
Nosha
04:34 PM
حرام عليكو حد يرد
Nosha
1
Nosha
04:41 PM
7D9971
kokomama
1
kokomama
08:47 PM
momken redem bouns
VenomousFang
1
VenomousFang
01:26 AM
🙈🙉🙊
Sajalhowlader
1
Sajalhowlader
10:05 PM
Hi
Masterzz
28
Masterzz
03:46 AM
Almost 2 months my offer still pending
TwistedAnvil
2
TwistedAnvil
06:56 PM
Please, when will the payment via PayPal arrive?
Mateuskj
2
Mateuskj
07:11 PM
@Masterzz we're in same boat
Mateuskj
2
Mateuskj
07:17 PM
This site is already becoming questionable, without any more commotion or resentment. Now I only believe in its reliability when I receive payment, which until now has been taking too long, while Freecash only takes 2 business days. Logically, with each day of absence of payment, this is tending more to be false, even when I analyze offers of large amounts.
ShadowShaman
1
ShadowShaman
12:53 PM
What time does the withdrawal arrive?
Polo999
1
Polo999
01:18 PM
@Jack95 i completed offer but i dont receive gem
ShadowShaman
1
ShadowShaman
02:51 AM
Как поменять английский язык на русский???
huawei
1
huawei
10:59 AM
i​ Withdraw​
EvilEnchantress
1
EvilEnchantress
08:06 AM
Where's my points??? They have been pending for over a month now